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  • The Problem:

    Founded in 1996, the company develops and sells a suite of powerful marketing solutions and services that can be easily implemented and integrated with leading CRM applications to produce results quickly. These products include a complete partner relationship management (PRM) solution, a channel sales force automation (CSFA™) tool; and a multi-channel marketing automation solution.

     

    With millions of application records updated daily as well as a myriad of portals, email campaigns and internal development data, the company maintains a heavy workload. They presently manage a total of 10TB of data split between the development and production departments. Their servers are backed up daily, an incremental backup usually running four hours each day, and a full backup is done every weekend, which can take 48 hours. Tapes are rotated to different vaults several times each month.

  • RDX Library, the “Swiss Army Knife”

    Tandberg-data’s RDX Library is a network-attached removable disk library that has been specifically designed to provide a multi-cartridge platform for data protection and off-site disaster recovery. Nicknamed “the Swiss Army knife of data protection” because of its versatility and expanded compatibility, users can configure the appliance in several unique disk, removable disk and tape automation modes. The RDX-based appliance can look like a tape library or autoloader, virtual RDX drives, generic disk drives, logical volumes or a combination of tape and disk. Cartridge spanning enables storage up to 40TB with a single backup set.

Channel-focused software solutions provider counts on TandbergData™’s RDX® Library®

  • RDX Library – Highly flexible and highly performant removable disk appliance

    RDX® Library®

    Multiple RDX media

  • The Solution:

    Faced with the challenge of ensuring data retention and security across all environments after their existing backup solution for the development environment failed, the company recently installed an RDX Library data protection device from Tandberg Data.

     

    For the company, it was also very important that the new solution worked seamlessly with their existing backup software, without any configuration issues. After the large investment the company made in backup software, the fact that the RDX Library was instantly compatible with it was a major factor in their decision to go with the product.

  • Products Used in the Solution: